30-Day Return Guarantee 🎃
We want you to love your Haunty Box. If you're not happy with it for any reason, you can return it within 30 days of delivery.
How to start a return
- Send us a message through our contact form with your order number.
- We'll reply with return instructions and the return address.
- Once we receive your item, we'll process your refund to your original payment method.
Return conditions
- The item must be returned within 30 days of delivery.
- Please include all original parts and packaging where possible.
Damaged or defective items
If your Haunty Box arrives damaged or doesn't work, contact us within 30 days with a photo or short video of the issue, and we'll make it right with a replacement or a full refund.
Refund timing
After your return is approved, refunds are issued to your original payment method. Depending on your bank, it can take a few business days to appear.